Pre-Arrival Forms - Rancho La Puerta
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Rancho La Puerta > Pre-Arrival Forms

Pre-Arrival Forms

Providing you with the most attentive and personalized service possible is our goal. Please take the time to review the pre-arrival forms below and complete them on-line for your convenience. Please don’t hesitate to email or call our Reservations department 1(800) 443-7565 if you have any questions or need assistance.

Arrival/Departure
Transportation To and From Rancho La Puerta

Transportation To and From Rancho La Puerta

Arrival and Departure plans must be submitted no later than two weeks in advance prior to your arrival. Any additions or changes beyond this date are subject to availability.

Arriving at Rancho La Puerta...

We provide scheduled, complimentary ground transportation for your Saturday arrival and departure to and from San Diego International Airport. For Wednesday transportation, please refer to your reservation for availability on your arrival date.
Arrival Day
Our shuttles depart promptly at the time noted and cannot be held for those who arrive late.
Wednesday pick up at the SD Airport? Which shuttle would you like to take?
Wednesdays the pick up is at the courtesy shuttle island outside Terminal 2.
IMPORTANT

Transportation departs from Terminal 2. 
Ranch staff will meet you in Terminal 2, directly across from baggage claim 1.

Our representative will be waiting for you there. Please note that the shuttle cannot remain parked in this area for an extended period of time. If you arrive on time and do not see the shuttle, rest assured; it will return shortly. The shuttle will depart promptly at the specified departure times.

If you arrive in Terminal 1, please note:

  • The inter-terminal shuttle takes 20+ minutes to get from Terminal 1 to Terminal 2, so plan accordingly.
  • Construction makes it difficult to walk between terminals. You have to walk through the parking garage, and it takes 20-25 minutes.

Feel free to call us if you need assistance: +52 665 104 1518.

IMPORTANT

Transportation departs from Terminal 2. 
Wednesdays, the pickup is at the courtesy shuttle island outside Terminal 2.

Our representative will be waiting for you there. Please note that the shuttle cannot remain parked in this area for an extended period of time. If you arrive on time and do not see the shuttle, rest assured; it will return shortly. The shuttle will depart promptly at the specified departure times.

If you arrive in Terminal 1, please note:

  • The inter-terminal shuttle takes 20+ minutes to get from Terminal 1 to Terminal 2, so plan accordingly.
  • Construction makes it difficult to walk between terminals. You have to walk through the parking garage, and it takes 20-25 minutes.

Feel free to call us if you need assistance: +52 665 104 1518.

Our shuttles depart promptly at the time noted and cannot be held for those who arrive late.
IMPORTANT:

  • Call (858-925-1214) when you reach Campo Road.
  • Meet the shuttle driver promptly in front of the Baja Duty Free* store on the U.S. side of the border.
    At: 404 Tecate Rd, Tecate, CA 91980, USA
  • If you arrive earlier or later than your scheduled pick-up time,  there may be a short wait for the next available time slot. Our schedule is carefully designed so that a driver is always available to welcome and assist each guest upon arrival.

*The Baja Duty Free store is not associated with Rancho La Puerta. 

Due to border traffic between the U.S. and Mexico, many guests choose to park on the U.S. side of the Tecate border at nearby pay lots, located just north of the crossing in Tecate, California. These lots are used frequently by Ranch guests and typically cost about $25 cash per day.

The Ranch offers scheduled shuttle service from the border. A Ranch van and driver will meet you, assist you through the simple visa process, and escort you to the property.

 Parking options are as follows:

  • Super Market Parking
    405 Tecate Rd, Tecate, CA 91980
  • UPARK
    438 Tecate Rd, Tecate, CA 91980
  • PMC Parking Lot (QR code payment available upon arrival)
    416 Tecate Rd, Tecate, CA 91980

Please note that parking locations do not reserve spaces. Parking spots are available on a first-come, first-served basis, depending on availability at the time of arrival.

Please note that Rancho La Puerta is not affiliated with the parking lots and assumes no liability for vehicles parked on the U.S. side of the border, including any loss, damage, theft, or delays. Parking arrangements are made at the guest’s sole discretion.

Kindly also keep in mind that the Tecate border crossing is open daily from 6:00 a.m. to 10:00 p.m.

Note: If you are parking at the Tecate border, please arrive 30 minutes before the shuttle departure time. If you are being dropped off, arrive 15 minutes before the shuttle's departure time.

Be advised that if you choose to drive across the border, wait times on Saturday are typically 3 to 5 hours.

All guests must stop at Mexican immigration before proceeding to Rancho La Puerta.
Please review this document for helpful instructions.

PLEASE NOTE: We recommend Mexican Auto Insurance when driving in Mexico. Please discuss this with your current insurance provider, as you may have coverage for a short distance across the border (we're only 3.3 miles in). Another option is AAA, or, just before you cross the border, there is a place that provides insurance, though it's best to arrange it in advance.

Learn more about Getting To The Ranch

Departing from Rancho La Puerta...

Please check in with the concierge while on property for luggage tags and to confirm travel times.
We provide scheduled, complimentary ground transportation for your Saturday arrival and departure to and from San Diego International Airport.
Departure Day
Please allow 3 hours for transportation time to the airport plus additional time for checking in at the airport.
Pick a Wednesday departure shuttle time *
Please allow 3 hours for transportation time to the airport plus additional time for checking in at the airport. Wednesday transportation, please refer to your reservation for availability on your arrival date
Please have your luggage ready and waiting inside of your room at 6:30 am. A porter will come around to each room to collect the luggage, and have it waiting for you to claim just outside of the Admin building as you board the bus.
Please have your luggage ready and waiting inside of your room at 8:30 am. A porter will come around to each room to collect the luggage, and have it waiting for you to claim just outside of the Admin building as you board the bus.
Check out time is 11 am. A porter will come around to each room to collect the luggage at this time, and have it waiting for you to claim just outside of the Admin building. You are welcome to stay for lunch, take advantage of a class or two, have a massage, or just relax. You can use the showers in the Health Center to change for your trip home.
Check out time is 11 am. A porter will come around to each room to collect the luggage at this time, and have it waiting for you to claim just outside of the Admin building. You are welcome to stay for lunch, take advantage of a class or two, have a massage, or just relax. You can use the showers in the Health Center to change for your trip home.
(Due to high tourist traffic between the Mexico and US border we strongly advise you to leave your car on the US side of the border. Parking is easy and secure, and we provide shuttles to The Ranch from the border.  Be advised that if you chose to drive across, border wait times on Saturday are typically between three and five hours long.)

PLEASE NOTE: Please check-in with the concierge for the driving directions and map to the Tecate border.

Traveling with friends...

Book Spa Services

Book Your Spa Treatments

To select your spa treatments fill out the required information below. Once you have selected your booking type another selection will appear to choose your spa treatments.

Spa Treatments

Visit our Spa Booking page

Book Spa Treatments

24 hours advance notice is required if you must cancel or change an appointment. Missed scheduled treatment times will be charged at full rate plus tax

  • Some restrictions apply.
  • Prices can change without notice.
  • Tax is included in prices.

To add over 14 Spa Treatments please list your additional desired services in the area below. We will do our best to accommodate all requests.

If you have any questions, please email appointments@rancholapuerta.com or call us directly at 858-925-1214

Culinary Experiences

Guests have the option of taking one or more culinary experiences, (you’ll still be able to participate in all other Ranch activities, depending on your schedule):

  • La Cocina Hands On Dinner Cooking Class $145
  • Guest Chef’s Wine Pairing Dinner $150

To sign up for seasonal cooking classes, Valle de Guadalupe Wine Tour and other events visit the events calendar page for details about your week.

Culinary Cocina Hands On & Dinners

Cooking Classes at La Cocina Que Canta

Tuesdays 11:15 a.m. or 4:00 p.m.*
Wednesday 4:00 p.m.

Each class $145

*See the events calendar for times offered on Tuesdays.  All times are subject to changes.

I would like to sign up for a Hands-On Cooking Class

Select the day you would prefer to attend.

Guest Chefs Wine Pairing Dinner

Indulge in a collaborative dinner with wine pairings at La Cocina Que Canta with our visiting Chef and Head Chef Vivian Mercado and her team.

Thursday at 4:45 p.m.
Price $150 USD per person

I want to sign up for the Chefs Wine Pairing Dinner.

 

Requests will be honored on a first-come, first-served basis. The class will be canceled if a minimum of 4 guests is not met. Payment will be arranged while you are at the Ranch. Mexican IVA tax is included in price. There is a 24-hour cancellation policy. Please wear closed-toe shoes to Hands-on classes; you will be working with sharp chef’s knives. Transportation is provided to and from La Cocina Que Canta.

(You’ll still be able to participate in all other Ranch activities, depending on your schedule.)

 

Guest Agreement

All guests will be required to sign this agreement upon check-in. Please take a moment to read this agreement so that any questions or concerns can be addressed in advance. If any members of your party are under the age of 18, be sure to let our reservations department know so that we can be prepared with the appropriate agreement which will need to be signed by the parent/guardian.

Rancho La Puerta, hereinafter referred to as RLP, is located in Tecate, BC, Mexico, and is operated in accordance with Mexican laws and regulations by a Mexican corporation, Indotel, S. de R.L. de C.V., hereinafter referred to as Indotel. Your reservation was processed through Rancho La Puerta LLC, hereinafter referred to as RLP LLC, a U.S. company that serves only as a booking agent. RLP LLC does not own, operate or manage RLP.

RLP is not a medical facility and is not constructed in accordance with U.S. ADA standards. RLP’s facilities, including hiking trails, pools, and other athletic and recreational areas, are scattered over many acres. It is not appropriate for persons with sight or walking problems. Guests are required to walk to and from all locations. Guest participation in classes, programs and services is entirely voluntary and at the risk of the guest. Guests are expected to use their own judgment concerning their ability to participate. You agree that by using RLP’s facilities or taking part in any group or individual activities, you assume the risk of injury, death, illness or other loss.

RLP, RLP LLC, and Indotel, and their employees are not liable for death, injury, noninfectious or contagious illness, emotional distress, mental suffering, damage, delay, or other loss to person or property of any kind caused by an Act of God; war; civil commotions; labor trouble; terrorism, crime or other potential sources of harm; governmental interference; fire; or any other cause beyond RLP´s exclusive control, or any other act or omission not shown to be caused by RLP’s negligence. RLP, RLP LLC, and Indotel, and their employees are not liable for any conduct or occurrence caused by any third party.

Binding Arbitration: By signing this letter, you agree to hold RLP harmless from any claims or losses arising out of, or incidental to, your stay at RLP or attendance at any of RLP´s activities, classes, and/or programs. You agree to submit any dispute or claim arising from your stay to binding arbitration in Tecate, BC, Mexico, in accordance with Mexican laws and the rules of the American Arbitration Association.