Pre-Arrival Forms - Rancho La Puerta
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Rancho La Puerta > Pre-Arrival Forms

Pre-Arrival Forms

Providing you with the most attentive and personalized service possible is our goal. Please take the time to review the pre-arrival forms below and complete them on-line for your convenience. Please don’t hesitate to email or call our Reservations department 1(800) 443-7565 if you have any questions or need assistance.

Arrival/Departure
Transportation To and From Rancho La Puerta

Transportation To and From Rancho La Puerta

Arrival and Departure plans must be submitted no later than two weeks in advance prior to your arrival. Any additions or changes beyond this date are subject to availability.

Arriving at Rancho La Puerta...

We provide scheduled, complimentary ground transportation for your Saturday arrival and departure to and from San Diego International Airport.
Our shuttles depart promptly at the time noted and cannot be held for those who arrive late.
Wednesday pick up at the SD Airport? Which shuttle would you like to take?
If you arrive at Terminal 2, please claim your luggage and head over to our Terminal 1 meeting point. We are located directly in front of Pacific Breeze Café, to the right, just before the escalators. If you arrive at Terminal 2, please claim your luggage and head over to our Terminal 1 meeting point.
If you arrive at Terminal 2, please claim your luggage and head over to the Courtesy Shuttle Island in Terminal 1. Our representative will be waiting for you there. Please note that the shuttle cannot remain parked in this area for an extended period of time. If you arrived on time and do not see the shuttle, rest assured it will return shortly. The shuttle will depart promptly at the specified departure times (9:30 am and 1:00 pm). Feel free to call us if you need assistance – 858-925-1214.
Our shuttles depart promptly at the time noted and cannot be held for those who arrive late.
Please call us when you reach Campo Road (858-925-1214) and plan to meet the shuttle driver promptly in front of the Baja Duty Free store on the U.S. side of the border.  The Baja Duty Free store is not associated with Rancho La Puerta.

On Saturday, a Ranch Driver can meet you at the DVH Parking Lot: 416 Tecate Rd, Tecate, CA 91980, USA, at scheduled times.

Note: If you are parking at the Tecate border, please arrive 30-minutes prior to the shuttle departure time and remember to bring $15 cash per day for parking fees. If you are being dropped off arrive 15-minutes prior to shuttle departure time.

On Saturday, a Ranch Driver can meet you at the DVH Parking Lot: 416 Tecate Rd, Tecate, CA 91980, USA, at scheduled times.

(Due to high tourist traffic between the Mexico and US border we strongly advise you to leave your car on the US side of the border. Parking is easy and secure, and we provide shuttles to The Ranch from the border.  Be advised that if you chose to drive across, border wait times on Saturday are typically between three and five hours long.)

PLEASE NOTE: We recommend Mexican Auto Insurance when driving in Mexico. Please discuss this with your current insurance provider, as you may have coverage for a short distance across the border (we're only 3.3 miles in). Another option would be AAA or, just before you cross the border, there is a place that provides insurance, though it might be ideal to arrange for insurance in advance.

Learn more about Getting To The Ranch

Departing from Rancho La Puerta...

Please check in with the concierge while on property for luggage tags and to confirm travel times.
We provide scheduled, complimentary ground transportation for your Saturday arrival and departure to and from San Diego International Airport.
Please allow 3 hours for transportation time to the airport plus additional time for checking in at the airport.
Pick a Wednesday departure shuttle time *
Please allow 3 hours for transportation time to the airport plus additional time for checking in at the airport.
Please have your luggage ready and waiting inside of your room at 6:30 am. A porter will come around to each room to collect the luggage, and have it waiting for you to claim just outside of the Admin building as you board the bus.
Please have your luggage ready and waiting inside of your room at 8:30 am. A porter will come around to each room to collect the luggage, and have it waiting for you to claim just outside of the Admin building as you board the bus.
Check out time is 11 am. A porter will come around to each room to collect the luggage at this time, and have it waiting for you to claim just outside of the Admin building. You are welcome to stay for lunch, take advantage of a class or two, have a massage, or just relax. You can use the showers in the Health Center to change for your trip home.
Check out time is 11 am. A porter will come around to each room to collect the luggage at this time, and have it waiting for you to claim just outside of the Admin building. You are welcome to stay for lunch, take advantage of a class or two, have a massage, or just relax. You can use the showers in the Health Center to change for your trip home.
(Due to high tourist traffic between the Mexico and US border we strongly advise you to leave your car on the US side of the border. Parking is easy and secure, and we provide shuttles to The Ranch from the border.  Be advised that if you chose to drive across, border wait times on Saturday are typically between three and five hours long.)

PLEASE NOTE: Please check-in with the concierge for the driving directions and map to the Tecate border.

Traveling with friends...

Book Spa Services

Book Your Spa Treatments

To select your spa treatments fill out the required information below. Once you have selected your booking type another selection will appear to choose your spa treatments.

Spa Treatments

Visit our Spa Booking page

Book Spa Treatments

24 hours advance notice is required if you must cancel or change an appointment. Missed scheduled treatment times will be charged at full rate plus tax

  • Some restrictions apply.
  • Prices can change without notice.
  • Tax is included in prices.

To add over 14 Spa Treatments please list your additional desired services in the area below. We will do our best to accommodate all requests.

If you have any questions, please email appointments@rancholapuerta.com or call us directly at 858-925-1214

Culinary Experiences

Guests have the option of taking one or more culinary experiences, (you’ll still be able to participate in all other Ranch activities, depending on your schedule):

  • La Cocina Hands On Dinner Cooking Class $145
  • Guest Chef’s Wine Pairing Dinner $150

To sign up for seasonal classes, tours and events visit the events calendar page for details.

  • Salsa y Salsa
  • Divino Cacoa
  • Tamales & Traditions
  • Valle de Guadalupe Wine and Botanical Garden Tour

Culinary Cocina Hands On & Dinners

Cooking Classes at La Cocina Que Canta

Tuesdays 11:15 a.m. or 4:00 p.m.*
Wednesday 4:00 p.m.

Each class $145

*See the events calendar for times offered on Tuesdays.  All times are subject to changes.

I would like to sign up for a Hands-On Cooking Class

Select the day you would prefer to attend.

Guest Chefs Wine Pairing Dinner

Indulge in a collaborative dinner with wine pairings at La Cocina Que Canta with our visiting Chef and Executive Chef Reyna Venegas and her team.

Thursday at 4:45 p.m.
Price $150 USD per person

I want to sign up for the Chefs Wine Pairing Dinner.

 

Requests will be honored on a first-come, first-served basis. The class will be canceled if a minimum of 4 guests is not met. Payment will be arranged while you are at the Ranch. Mexican IVA tax is included in price. There is a 24-hour cancellation policy. Please wear closed-toe shoes to Hands-on classes; you will be working with sharp chef’s knives. Transportation is provided to and from La Cocina Que Canta.

(You’ll still be able to participate in all other Ranch activities, depending on your schedule.)

 

Guest Agreement

All guests will be required to sign this agreement upon check-in. Please take a moment to read this agreement so that any questions or concerns can be addressed in advance. If any members of your party are under the age of 18, be sure to let our reservations department know so that we can be prepared with the appropriate agreement which will need to be signed by the parent/guardian.

The Ranch is located in Tecate, Baja California, Mexico, and is operated in accordance with Mexican laws and regulations by a Mexican corporation, Indotel, S. de R.L. de C.V. In order to comply with Mexican immigration laws, you will need to procure a tourist visa. The application form for U.S. and Canadian citizens will be given upon arrival. Guests from other countries must obtain a visa from a Mexican Consulate before arrival in Mexico.

Your reservation was processed through Rancho La Puerta LLC, a U.S. company that serves only as a booking agent for the Ranch. Rancho La Puerta LLC does not own, operate or manage the Ranch. By signing this letter, you agree to hold Rancho La Puerta harmless from any claims or losses arising out of, or incidental to, your stay at Rancho La Puerta or attendance at any of Rancho La Puerta’s classes or programs. You agree to submit any dispute or claim arising from your stay to binding arbitration in Tecate, Baja California, Mexico, in accordance with Mexican laws and the rules of the American Arbitration Association.

While it is our aim to provide our guests with attention and ensure that their stay is restful and enjoyable, the Ranch is not a medical facility and is not constructed in accordance with U.S. ADA standards. We accept guests 14 years of age and older. The facilities are scattered over many acres. It is not appropriate for persons with sight or walking problems. Guests are required to walk to and from their room to the main Dining Hall, to gyms and other locations within the Ranch. Guest participation in the Ranch’s numerous programs and classes is entirely voluntary and at the risk of the guest. Guests are expected to use their own judgment concerning their ability to participate in any of the activities. If you know or suspect that you have a medical condition or physical limitation that may prevent you from fully participating in Ranch activities or a vigorous fitness program, consult a physician in advance of your visit.