It All Starts with YOU—and How You Come Across to Others
How do you look and sound? We’ll examine the seven essential communication components that create your unique “you-ness,” and you’ll learn some easy (and instant) tweaks to project yourself with accuracy and self-assurance.
Personal Response Styles: Passive, Aggressive and Assertive
Are you passive, aggressive or assertive—or perhaps all three? We’ll take a look at the response styles of ourselves and others, discuss how your style affects your life (and your relationships), and how you can make simple changes that create big results!
Speaking & Listening: The “Give and Take” of Successful Communication
Speaking and listening—they go together! We’ll discuss how to accurately share your thoughts and feelings, avoid distractions, stay focused, pay attention, and honor others through your mindful presence.
When Relationship Difficulties Arise: Assertive Problem-Solving
Conflicts, quarrels, disputes, misunderstandings…try as we might, they sometimes happen. We’ll discuss how to untangle miscommunications, disarm anger, quell hurt feelings, and we’ll explore some tips for how to create peace and understanding in your personal and professional relationships.
Denise M. Dudley, PhD, is a psychologist, communication and relationship coach, professional trainer and keynote speaker, author, business consultant, and founder and former CEO of Skill Path Seminars, the world’s largest public training company, which has trained over 12 million people worldwide. Denise holds a Ph.D. in behavioral psychology, a hospital administrator’s license, a preceptor for administrators-in-training license, and is licensed to provide continuing education training to medical professionals in the US and Canada. She’s also a certified AIDS educator, a licensed field therapist for individuals with agoraphobia, a regularly featured speaker on the campuses of many universities across the US, and the author of Simon and Schuster’s best-selling audio series, “Making Relationships Last.” Denise speaks all over the world on a variety of topics, including management and supervision skills, leadership, assertiveness, communication, personal relationships, interviewing skills, and career readiness. Denise’s latest book, Work it! Get in, Get Noticed, Get Promoted,” currently in its third printing, is available on Amazon.com, and is used as a career-search textbook on numerous college campuses.